The products and services offered by AndOrNot Ltd are subject to the following terms and conditions. When you access the information on the website, shop from us, use information relayed by us, or use our products, you agree to our terms and conditions.
Our registered address
236 Preston Road
Vat Number: GB193122913
Using the site
All the content on this site, such as text, logos, images and data compilations, is the property of AndOrNot Ltd unless otherwise noted and is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License. We are not responsible for the accuracy of statements or advice given on this site. Your use of this site is at your own risk. We shall not be liable to you or anyone else for any loss or injury or any damages at all arising out of your access to, or your inability to access, this site. You hereby waive any and all claims against us, AndOrNot Ltd, arising out of your use of the site.
If you create a membership account, you are responsible for maintaining the confidentiality of the account and password and for restricting access to your computer. You agree to accept responsibility for all activities performed using your account. In the future we may add the ability for you to post reviews and comments using your account, but we reserve the right to remove spam or otherwise obscene or offensive content. If you do submit content, we reserve the right to reproduce the material royalty-free in any media and we may reference your name.
We aim to dispatch orders same-day when received by 2pm (GMT) Monday – Friday. Orders received after this time will be shipped the next working day, and may display as ‘ready’ until this time. Sometimes we are unable to make this target due to operational constraints. If a significant delay is expected a message will normally be shown on the product information page.
Risk of loss
AndOrNot Ltd offers a courier shipping option which is insured appropriately against loss. This option is varies depending on item value and destination. We also offer cheaper postage options, some of which are not insured. If you choose to use a cheaper postage service and your item is misplaced or not delivered by that service then we will work with the delivery company to recover the costs of your item before shipping a replacement item, this may cause significant delay to your order. If unsure please choose a courier based delivery option.
Tax and duty
For orders within the European Union, taxes and duties are included in the price at check-out (at the UK rate of 20%). If you wish to purchase VAT-free using a valid EU VAT registration number, please contact us by email and we will send you an invoice without VAT.
Orders from outside the European Union are shipped on a DDU (Delivery Duty Unpaid) basis, meaning that the price at checkout is exclusive of all taxes and duties. International orders can incur taxes and duties as determined by the customs agency within the destination country. Arrangement of customs clearances, payment of any duties and taxes, and all other matters relating to import of purchases into the destination country are the responsibility of the recipient.
Cancellation of orders
If you wish to cancel your order, please e-mail us as soon as possible. You have up to 7 working days after the day you received your goods to cancel the order. Items must be unused and in their original packaging. We will reimburse you for the cost of the cancelled products, and outward postage and packaging from us, but not for your return postage. We advise that all returned products should be sent with insurance cover as we cannot be responsible for items that are lost or damaged in transit. We cannot process a payment for refund until we have received the returned goods.
If you receive an item that you believe to be faulty, you have up to 7 working days after the day you received your goods to notify us and establish the nature of the fault. We may then offer a refund or replacement item and arrange return of the faulty products, we cannot process a payment for refund or a replacement product until we have received the returned goods.
Disclaimer of Liability
All goods sold on this website, as well as any information provided by us, is by its nature, provided for industrial or hobby uses and should only be used by experienced individuals. Please take precautions as many items have a risk of causing burns, electric shock or starting fire. We do not take any responsibility, and will not be liable, for any harm, loss (economic or otherwise) injury or death resulting from the assembly, or operation of our products, or the use of any information supplied by us. Your use of the information and products supplied by us is entirely at your own risk. Your purchase of our products, or use of any of our products or information provided by us shall serve as your explicit acknowledgement of this fact.